Easterseals Bay Area Partners with Salesforce
Salesforce plays an important role in our effort to partner with industry innovators to jointly pioneer new capabilities. We have worked together to develop solutions that meet the unique needs of our industry and improve behavioral health services.
Easterseals Bay Area (ESBA) and our new venture are among the first to launch services on the recently launched Salesforce Health Cloud. This streamlines technology and helps us improve the efficiency in providing our services. With Health Cloud as a foundation, we will enable a single console for managing the complex relationships between long-term clients and our network of more than 3,600 health practitioners.
This collaboration has already helped us:
- Manage clinical workflows for 3,600 practitioner network across 60 contracted organizations
- Complete between 75,000 to 80,000 client visit appointment per months managed through the platform
- Manage daily referrals and authorizations through the platform supporting the client visits
- Support the session/appointment workflow through mobile app enhancing productivity and compliance
We continue to collaborate with Salesforce as we jointly focus on expanding accessibility and affordability of technology services.
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